Out-of-Town Clients

We don't have to meet clients in person, to accomplish their goals. "Danny" found us on the web. Danny's company holds an annual conference for about 200 employees, always in a different city/area. 2012 brings them to Seattle. When the conference ends, Danny throws a fun party with a new theme. I love when employers realize the power of showing appreciation for their staff, and know it doesn't have to be a winter party! We provided Danny with theme and vendor recommendations--he made his choices, we're doing the rest--negotiating contracts and making bookings. The key to successful management of out-of-town clients is the same as it is for any client--listen to what they want, and understand their goals. Receiving excellent customer feedback from clients we've never met, is especially rewarding. As in any successful relationship, it's all about good communications! 
~Carol